You don’t see their faces on our site, but Heirloom Finds is about people just as much as it is about jewelry. Our team makes it possible for us to offer you the outstanding selection of vintage and fashion jewelry we’re so proud of.
Jeanne Peters, Vice-President and Co-Founder
Jeanne’s background is in fine jewelry; she has a Graduate Gemology degree from the Gemological Institute of America in New York. Jeanne knows her diamonds and precious metals, but she loves sparkly crystals and rhinestones too! Her interest in jewelry crystallized when Jeanne was 18 years old and first began dealing in vintage jewelry. It’s in her blood; both of Jeanne’s parents were antique dealers.
To Jeanne, fashion jewelry is about accessibility. “There’s a great jewelry look out there for every woman, and at Heirloom Finds we want to offer fashionable jewelry that everyone can afford to enjoy for themselves, and to give to others,” she says. Jeanne sees jewelry as an “everyday luxury,” and fashion jewelry as an inexpensive way to branch out into new and different styles—a small indulgence to help women feel great about themselves.
Kim Williams, President and Co-Founder
You wouldn’t expect the person overseeing the back end of a jewelry company to be a chef, but heading up restaurant kitchens made up the first part of Kim’s career. In fact, she often cooks lunches at home to share with the crew when they all sit together to eat at work. Kim graduated from cooking school in Baltimore, and worked for years in kitchens in Atlanta, where she developed a deep love of southern food and soul food.
Kim and Jeanne moved Heirloom Finds into their current building, a former movie theater in a small West Virginia town, in 2013. “We had so much empty space,” Kim says, “and now we’ve filled it all up.” It’s not just shelves and shelves of jewelry lining the walls, either. They’ve grown from a staff of five to a total of 11 employees in less than two years.
Fran Williams, Order Fulfillment Specialist
Fran, a retired nurse who also happens to be Kim’s mom, is happiest when she’s busy. Fran oversees packing and order fulfillment. “We’re truly a team here,” says Fran. “We all feel like we’re family.” Fran was recently spotted wiping out the break room fridge, a shared responsibility (it should be noted that this may be one of the cleanest break room fridges in America). Fran notes that when she began working at Heirloom Finds, she wore mostly subtle, small jewelry. “I’ve become much more adventurous,” she says. “Now I’m not afraid to wear anything. I center some of my outfits around the jewelry.”
Roy Sees, Receiving Specialist
Roy’s the lead merchandise receiver, resident handyman and jewelry finisher (as well as Kim’s uncle). He makes some of the chain bracelets for HeirloomCharms.com (our sister site) and also assembles a number of the finished charm bracelets. A retired sheet metal worker, Roy has worked with Heirloom Finds since before they moved into their current home. He notes that the days go by quickly because “we’ve got a good crew.” Roy’s done nearly every hands-on task at Heirloom Finds, and he takes pride in doing efficient, quality work.
Tom Williams, Shipping Associate
Kim’s dad Tom deploys his dry sense of humor throughout the day, keeping everyone on their toes with his wit. He helps with packing and checks orders for accuracy. Retired from the corporate credit department of Lowe’s, he enjoys the camaraderie of the Heirloom Finds staff and is happy to see the success of the business Kim and Jeanne built together. Like his wife Fran, Tom’s been helping out with Heirloom Finds since the early days.
Melanie Lamb, Senior Marketing Associate
Though you may recognize her modeling jewelry in photos from our website, Melanie Lamb is more often on the other side of the camera, taking product and lifestyle photos. She started out at Heirloom Finds as an intern writing web listings. Melanie’s the one who comes up with the catchy names for Heirloom Finds products. A lifelong resident of the Mid-Ohio Valley, Melanie often recruits friends and family to be in Heirloom Finds photo shoots. How much jewelry does she have? “A lot,” she says.
Joe Ryckebosch, Data Specialist
A California native, Joe is a drummer, artist and skateboarder whose experience with databases and document production helps him manage Heirloom Finds’ inventory. He’s recently begun doing product photography, too, and most often photographs the vintage pieces. Joe’s the resident goofball, and he keeps everyone’s spirits up with his frequent, good-natured shenanigans. On his breaks, Joe often visits nearby thrift shops looking for old paintings he can upcycle in his own artwork (Kim has one of his pieces hanging in her office).
Brenda Pyles and Nancy Pifer, Order Fulfillment Associates
Brenda and Nancy package most of the jewelry orders that go out from Heirloom Finds. They are the last ones to lay hands on your jewelry before it gets to you, so they make sure to inspect every item, make sure it’s in perfect condition, and matches the order exactly. They take pride in working with care and accuracy, and they enjoy getting a close look at the new jewelry as it arrives in the warehouse.
Sarah Clark, Copywriter
Sarah was raised in—no kidding—Sarahsville, Ohio, and moved back to the area after graduating from college in Flagstaff, Arizona, where she studied anthropology and art history. That background is helpful to her as she writes descriptions for Heirloom Finds’ vintage jewelry offerings. Sarah’s been with Heirloom Finds since August 2014, and she enjoys being able to research jewelry and share its story with customers.
Sarah Cline, Operations Associate
Sarah joined Heirloom Finds in June 2014. She handles customer service, orders supplies, assists with inventory management and helps pack shipments. She also takes phone orders and will personally call a customer if an order needs clarification. “We’re close-knit here,” she says. “You couldn’t ask for better people.”
by Sara Bir